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| Your Help is Needed!!!In this area you will find solutions to common problems and easier ways of doing things. BUT, your help is needed! Since I have been working on computers for over 20 years, I often do not have a clue was to what the common problems are. I need input from you on what things people who do not have a lot of computer experience run into and need help with. PLEASE send me an email, a voice message or catch me in the hall with your ideas on articles to add to this section. eMail ProblemsI get delivery failure messages that say "user unknown" but I know the user exists
Windows ProblemsI keep
seeing the I Do Not see
the
Cell PhonesCheck on a Verizon Cell to see if it is "IN"
eMail Problems
The most common reason for these messages are incorrectly formatted addresses in the message being sent. The format of an email address is critical. Email addresses can be put in two forms: Simple address of just the username, an "@" and the domain. (example: tsmith@thebusiness.com) The second form contains both the recipient's Name followed by their simple address. It is formatted like this: "Tim Smith" <tsmith@thebusiness.com> or Tim Smith <tsmith@thebusiness.com> When you are sending a message to more than one recipient, place a comma between each address. Some common errors are:
Our computers are protected from viruses on several fronts. First off,
we have Symantec's Antivirus software loaded on all our computers. You
should see the A second line of defense is in our email server. This system checks each and every message that comes in to us or goes out from us. Each message and all attachments are scanned for viruses and if one is found, that message is just deleted. Thirdly, any incoming or outgoing message that has an attachment that is or the type that could possibly carry a virus has that attachment deleted. That chances that you sent a virus is very small. So what happened and why did you receive this message? Viruses today are very complex. If someone you know, or someone who knows someone you know gets infected with a computer virus this is what happens. The virus scans their computer for any email addresses it can find on their hard drive. Your address is one that it found. Then that computers starts sending our viruses via email and uses the addresses it found (in this case yours) as the return address. The person who received a virus in one of these message thinks the message came from you. My advise is to delete the message and forget about it. There is little hope of tracing it down.
Windows ProblemsI keep seeing the icon
on my System Tray
This is the Windows Update icon. This indicates that there us updates for the Windows Operating System (or OS) available. These updates are important because they keep your computer up to date and provide fixes to problems that could make your computer vulnerable to computer viruses and worms. If you see this icon:
I Do Not see
the Aggggghhhhhh!!!!!! Call Tech Support!!! You do not have Symantec's Antivirus Software loaded on your computer. You are extremely vulnerable to computer viruses; in fact you could get infected just by browsing to the wrong web site. Don't wait, pick up your phone right now and call! |
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icon
on my System Tray